Update on Coronavirus (COVID-19) Letter to Our Patients

Hoopes Vision COVID-19 Update

As our country experiences uncertain and changing times, please know that our commitment to our patients, employees, and community remains strong.

On April 22, 2020, the UDH issued an updated Public Health Order allowing healthcare providers to resume performing elective surgeries and medical procedures. It also allowed providers to begin seeing patients again in clinics. This order also outlined protective measures each healthcare provider must implement to protect patients which Hoopes Vision is strictly following and enforcing. Our staff’s highest priority is the health and safety of our patients and the community.

To ensure a safe visit, we have implemented the following measures:

• Due to COVID, we require all patients to wear a mask. Your temperature will be taken at the front door.
• Access is limited to the main entrance, where you will find instructions posted on the doors.
• An employee will greet you and ask if you are sick with a cough and/or fever or if you have traveled out of the state or country recently.
• Our staff will be wearing masks and will distance themselves at least 6 ft. from our guests.
• To practice CDC-recommended social distancing, we may ask you to wait in a separate area or your car until it is time for your appointment.
• Our waiting room chairs are spaced apart.
• We are only allowing patients to bring an extra visitor to their appointment if absolutely necessary.
• We will limit physical contact and refrain from handshaking.
• We’ll ensure our office has ample sanitizer wipes and our staff will regularly wipe down testing equipment and surfaces prior to each use.
• We will provide ample hand sanitizer and tissues around the office. Please cough and sneeze into tissues and immediately discard them. Use hand sanitizer after coughing, sneezing, touching your face, and regularly throughout the day.
• While cleanliness has always been a part of our practice, we’ve increased our frequency in which ‘high touch’ areas will be cleaned and sterilized.

What you can do to help

If you are feeling sick or experiencing fever, cough, shortness of breath or If you’ve been in close contact with a known positive COVID-19 case, please reschedule your appointment.

If you are in a public place where you will encounter other people, you should wear a mask. Wearing a mask can help limit the spread of some respiratory diseases. Protect yourself and others around you.

Practicing good hygiene by properly washing your hands is your best defense against the spread of disease. The CDC recommends washing your hands for at least 20 seconds with soap and water.

Follow these five steps every time.
• Wet your hands with clean, running water (warm or cold), turn off the tap, and apply soap.
• Lather your hands by rubbing them together with the soap.
• Scrub your hands for at least 20 seconds.
• Rinse your hands well under clean, running water.
• For more information on preventative measures, please visit the CDC’s website.

Thank you to all our patients for your support and understanding. Please call 1-801-568-0200 for additional information. We look forward to answering any and all questions and concerns you may have. Be well and stay safe.

Phillip C. Hoopes, MD, MBA
CEO and Chief of Surgery